The problem of half the screen being darker is quite common among Samsung TV users. As the name suggests, this problem makes one side of the TV screen look dim while the other side stays bright. Various things, like issues with the backlight, problems with the T-Con board, or a glitch in the software, can lead to this.
This problem can seriously affect your TV-watching experience. The dark part of the screen can make it hard to see what's going on, which can be annoying. It might also strain your eyes and make you tired, especially if you're trying to focus on the dim part of the screen.
If your Samsung TV is facing the issue of half the screen being darker, you can try these simple troubleshooting steps:
1.Restart the TV
Turn off the TV, disconnect it from the power source, wait a few minutes, then plug it back in and turn it on again.
2.Check cable connections
Make sure all cables are firmly connected to the TV and devices they are linked to.
3.Ensure all settings are default
Verify that all picture settings are at their default values. If you've made any adjustments to the settings, consider resetting them to their default values.
Here are some adjustments you can make in your TV settings to potentially fix the issue of half the screen being darker:
Increase the backlight setting to brighten the darkened side of the screen. Be cautious about setting it at a reasonable price, as it may lead to problems like light bleeding and reduced contrast.
Adjust the contrast setting to enhance overall picture quality and make the dim side of the screen more visible.
Raise the brightness setting to help illuminate the darker portion of the screen. However, be mindful not to increase it excessively, as it could result in washed-out colors and reduced contrast.
If your TV has a local dimming feature, activate it to improve contrast and diminish the darkness on one side of the screen.
These adjustments might differ based on your TV model and the extent of the issue. Try these settings individually and observe their impact on the screen before making further changes. If the problem persists, seeking assistance from a service technician may be necessary.
For your Samsung TV, follow these steps to check and install the Latest Software and Firmware.
1.Navigate to the settings menu
Use your TV remote to go to the settings menu.
2. Select the support option
Select the "Support" option from the settings
3. Select software update
From the support menu, pick the software update option.
4. Check for updates
Your TV will automatically check for available updates. If there's an update, you'll get a prompt to download and install it.
Alternatively you can :
Update over the internet
Navigate to the software update option and select "update now" to update your TV's software online.
Update using a USB flash drive
Download the software update file from Samsung's website, save to a "USB flash drive", and insert it into your TV. Then, install the updates by following the screen instructions.
If you suspect that external devices or their connections are causing the half-screen darkness issue on your Samsung TV, try these steps:
Check the cables
Make sure all cables are firmly connected to the TV and the devices they are linked to.
Test with different devices
Connect a different device to your TV to check if the issue continues. If the problem doesn't occur with another device, the original device may be the source of the issue.
Test with different cables
Use a different cable to connect the device to your TV and observe if the problem persists. If the issue disappears with a different cable, the original cable might be causing the problem.
If the basic troubleshooting steps and TV setting adjustments provided earlier do not fix the half-screen darkness issue on your Samsung TV, you can consider these advanced troubleshooting methods:
Performing a factory reset can resolve software glitches causing the problem. Remember that a factory reset erases all data and settings, so use it as a last resort.
To perform a factory reset
- Go to settings by using your remote TV.
- Choose the "support" option from the setting
- Choose the self-diagnosis option from the support menu.
- Select reset from the self-diagnosis menu.
- Enter the TV's PIN (default is 0000) to confirm the reset.
- Check for internal component issues:
- If the issue persists, it may be necessary to investigate internal components such as backlight problems or T-Con board failure. This involves opening the TV, which can be hazardous and should only be done by a qualified service technician.
Remember, only attempt these advanced troubleshooting methods if you are comfortable and possess the technical expertise. If you are still deciding whether to take any steps, it's advisable to seek assistance from a service technician.
If the issue of half-screen darkness on your Samsung TV persists despite attempting the provided troubleshooting steps, it might be time to seek assistance from a professional service technician. Here are some signs that could indicate the need for expert repair:
If the images on your TV screen are flickering, it could indicate a more serious underlying issue.
Audio but no video
If you can hear the audio but no video on the screen, it may point to a potential hardware problem.
Very dim or black screen
A dim or utterly black screen might indicate a backlight malfunction or another internal component issue.
If you're experiencing any of these signs, it's advisable to contact a service technician for further assistance. To get Samsung support, visit their official website and select the "Contact Us" option. You can connect with Samsung support through various phone, chat, email, and other channels. Before contacting support, make sure to have the following details ready
- Model number: Located on the back of the TV or in the user manual.
- Serial number: Found on the back of the TV or in the user manual.
- Purchase date: The date when you bought the TV.
- Description of the issue: Provide a detailed description of the problem you're experiencing.
If your TV is still under warranty, you may be eligible for free repair or replacement. Check your warranty status before reaching out to Samsung support.